On-Site Condominium and Community Management

On-site services include

• Provide on-site staff as required for operations of the association
• Provide human resources and payroll services
• Ongoing training opportunities for on-site staff
• We procure equipment on behalf of the association
• Management and oversight of on-site employees
• Plus our full list of standard management services

BEST PRACTICES

• GAAP – based bookkeeping, financial management and benchmarking reports
• Instant access to all relevant information from any device at anytime
• Collections management process that lowers delinquency rates
• Extensive cloud-based knowledge management system
• Extended-hours, multi lingual service 7:30 am-7:30 pm (Central)
• Most calls answered quickly with no re-routing

BEST TECHNOLOGY

• Cloud-based Board, Resident, Closing and Attorney Portals
• 24x7 access to all community information
• Online and offline automated deed restriction enforcement
• Online payments, bank reports, balances and documents
• System alerts to notify employees of issues
• Automated workflow wizards for task routing and approvals

BEST PEOPLE

• LSM's, PCAM®’s, CMCA®’s, AMS®’s and state certified Community Association managers
• Degreed Accountants and Certified Public Accountants (CPAs)
• Experienced and professional:
  – On-site Management staff
  -  Resident Service Advisors
  – Technology staff
  – Industry Executives
  – Newsletter publishers
  – Events managers