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Mixed-Use Community Association Management

Mixed-use communities offer unique challenges – and exciting opportunities.

RealManage is renowned for providing a full scope of quality management services, expert guidance, advanced tools and technology, and tailored solutions to simplify the management of mixed-use communities of every type.

Our highly trained management teams live in your local market, delivering best practices, direction, and priceless local insights, backed by the resources of a national leader.

As your board’s partner, we provide a suite of tailored services to support new and seasoned board members and help ensure their success. That includes specialized training and resources to help new board members master their management responsibilities, from orientation, to budgeting, to conflict resolution.

We also help enhance the efficiency and success of board meetings and annual meetings. In addition to helping facilitate planning, administrative, and other related tasks, we provide stakeholders with easy access to meeting minutes, reports, and other key documents.

As your trusted partner, we also provide another exclusive benefit – our advanced vendor management system, which optimizes third-party provider relationships. As a result, your mixed-use community can access some of the most cost-effective and dependable vendor services available in your market.

Our goal is to provide simplified management, operational excellence, responsive customer service, and expert guidance – all designed to boost your community’s value and lifestyle, and help it continue to thrive for many years to come.

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What is a Mixed-Use Community Association?

Mixed-use communities blend residential condominiums and commercial elements, such as offices, restaurants, bars, and retail. They include larger live-work communities in suburban areas, and high- or mid-rise condo communities, also called "vertical developments,” often located in urban settings. Mixed-use communities help reduce sprawl and make it desirable to live near downtown dining, shopping, and events.

RealManage has a wealth of experience handling the wide scope of management challenges mixed-use community associations face. Your board of directors can rest assured we’ll deliver expert guidance, responsive service, operational excellence, and advanced technology to simplify the management of your mixed-use community and help ensure its success, both now and in the future.

Wide Range of Quality Management Services

Choose RealManage for unparalleled management of your mixed-use community. Our unwavering commitment to our communities and residents drives us to continuously optimize our nationwide processes. That helps us deliver an exceptional experience that exceeds industry standards — and your highest expectations. Elevate your community and ensure its success — discover the RealManage difference today.

Resident/Owner Communication Multilingual support team

Financial Management Comprehensive financial reporting

Vendor Management Proposal review and payment

Fulfillment Services Effective resident mailings

Tax and Audit Coordination Tax return and W-2 prep

Board Meeting Management Agenda and reporting support

Insurance Management Policy application and claims

Web & Mobile Technology Board portal access

Architectural Control Request handling and approval

Site Monitoring & Deed Restriction Management Restriction compliance tracking

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Community Associations We Serve

Our comprehensive HOA management services are designed for various types of communities, ensuring each receives specialized care and attention:

  • Condominium Associations
  • Homeowners Associations (HOAs)
  • Mixed-Use Communities
  • Master-Planned Communities
  • Large-Scale Onsite Communities
  • Master-Planned Community Associations
  • New Residential Developments
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Why select RealManage as your Community Association Management Company?

Our steadfast commitment to our board members and communities propels us to continuously enhance and refine our processes nationwide, guaranteeing an exceptional experience that is creating a new industry standard for excellence.

Don't settle for ordinary — choose RealManage for our unsurpassed benefits for your community, to help ensure its success today -- and for many tomorrows to come.

Best Practices

  • GAAP – based financial and benchmarking reports
  • Instant access to all relevant information from any device at anytime
  • Collections management process that lowers delinquency rates
  • Extensive cloud-based knowledge management system
  • Extended-hours, multi lingual service 7:30 am-7:00 pm (Central)
  • Most calls answered quickly with no re-routing

Best Technology

  • Cloud-based Board, Resident, Closing and Attorney Portals
  • 24x7 access to all community information
  • Online and offline automated deed restriction enforcement
  • Online payments, bank reports, balances and documents
  • System alerts to notify employees of issues
  • Automated workflow wizards for task routing and approvals

Best People

  • LSM's, PCAM®’s, CMCA®’s, AMS®’s and state certified Community Association managers
  • Degreed Accountants and Certified Public Accountants (CPAs)
  • Experienced and professional:
    • On-site Management staff
    • Resident Service Advisors
    • Technology staff
    • Industry Executives
    • Newsletter publishers
    • Events managers

What People Say

Google
4/5
Feb 5, 2024
Google - Hortensia Will - RealManage
I have truly enjoyed working with Angel Gonzalez, especially in this latest project, in the disparsement of the decals needed for our vehicles for the gate century. She has been Vigilant in getting the second guard gate operational and ready. She is transparent about projects going on. Despite her busy schedule and managing other properties, she still manages to get things done in an timely manner. She has been a great supporters of the North America Security Services on site. Thank You!!!!!!
Google
4/5
Feb 2, 2024
Google - Kit Katt - RealManage
I will say that I love having a management company in charge of our community. Thank you for all the hard work you do and putting up with a bunch of complaints that or really just nonsense.
Google
5/5
Feb 1, 2024
Google - Rochelle S. - RealManage
What a wonderful thing to have the support and help of your HOA when necessary. I could not be more pleased with the assistance I am receiving from Kathy Hughes. She has addressed my issue with professionalism, timeliness, and a great dose of compassion and empathy. She has personally made me feel that I am not alone in a very trying situation. Because of her, I am very happy to be a member of an HOA! I am most impressed with the personal touch she adds. I don't feel like I'm just a number, but rather, that my needs are very important and actually matter. She is approachable, kind, and responds with timely efficiency. This is a genuinely good human!! Thank you, Kathy!
Google
5/5
Jan 14, 2024
Google - Wanda Tapp-Kratzer - RealManage
Cindy Neale Is an absolute gem. She is extremely helpful and quick to respond to any issues that I present to her. I cannot say enough good things about her, she's the best there is. I thank her for her hard work and dedication to her job.
Google
5/5
Jan 12, 2024
Google - Blanca Beltran - RealManage
Ms.Marissa is always ready to help and always giving great customer service. Unlike other encounters I have experienced she is the exceptional! Rapid response’s, effective and informative! Need more employees like her!!
Empowering Communities, Simplifying Management.

Comprehensive Community Management Services

Explore our comprehensive suite of community management services designed to enhance your association's efficiency and elevate your residents' experience.

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Board Portal and Mobile Apps

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team's actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

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HOA Financial Management

Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.

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Homeowner and Resident Support

Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage's Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage's efficient, responsive service.

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Deed Restriction Management

Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage's Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You'll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage's proactive enforcement support.

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Task/Project Management

Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team's actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.

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Vendor Management

Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.

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Trained and Certified HOA Management Staff

Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board's responsibility to continually educate the manager. That's why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes

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Architectural Control

Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner's file for digital accessibility.

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Collections/Delinquent Accounts

Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.

HOA Management Services

HOA (Homeowners Association) management services are professional services provided to assist and support homeowners associations in managing and maintaining residential communities. HOA management services play a crucial role in helping these associations fulfill their responsibilities effectively.

Condominium Management

A Condominium Owner's Association is comprised of condominium owners. Condominium owners own their individual units and have joint ownership of the building and grounds with other units. COA fees not only cover common areas but the fees also cover building repairs and maintenance.

Master-Planned Communities

A master-planned community typically consists of more than one residential community association and usually has numerous amenities such as pools, a clubhouse, parks, playgrounds, and could possibly even include commercial elements such as restaurants.

Mixed-Use Associations

A mixed-use community association, often referred to as a live-work neighborhood, represents a dynamic and innovative approach to urban planning and community development. The integration of residential condominiums and commercial elements creates a harmonious and multifaceted environment that fosters a unique sense of community and convenience for its residents.

On-Site Community Management

On-site community association management refers to a type of homeowners association (HOA) management where the management company or manager physically works from within the community or at a dedicated on-site office within the community itself. This means that the management staff is present within the community they are responsible for.

New Residential Development & Builder Services

Community association management services offered to new residential developers and builders typically encompass a range of support and expertise tailored to the specific needs of these developers as they establish and transition control of homeowners associations (HOAs) in newly built residential communities.


Get a Free HOA Management Assessment

Elevate your HOA’s operation to new heights with professional HOA management!

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