Mixed-use communities offer unique challenges – and exciting opportunities
RealManage is dedicated to delivering a full scope of quality management services to mixed-use communities, expertly tailored to your distinct needs.
We put a premium on responsiveness, swiftly addressing inquiries and concerns to maintain the highest service standards.
And we simplify amenity and access control management, guaranteeing the security and convenience of your residents.
RealManage is recognized for our comprehensive suite of board and meeting management services, designed to support community board members, both new and seasoned. For new board members, we provide expert training and resources to help them learn and master their management responsibilities, from orientation to conflict resolution.
Our wide range of services for your board includes creating meeting agendas, delivering electronic meeting materials, offering flexible scheduling options, and much more. Our proven services are designed to boost the efficiency of your board meetings – and ensure your success.
For annual assemblies, we maintain up-to-date attendance records, issue notices and proxy statements, and assist in facilitating meetings when needed. We’re also committed to transparency, providing comprehensive reports and easy access to meeting minutes for all stakeholders.
We’re also known for our advanced service provider relationship management system, which optimizes vendor relationships and ensures your mixed-use community benefits from cost-effective and dependable services.
When you choose RealManage as your trusted partner, you can be sure your mixed-use community's operations will be expertly organized, streamlined, and optimized – enabling you to focus on creating the ideal living experience for your residents.
What is a Mixed-Use Community Association?
Also known as live-work neighborhoods, mixed-use communities blend residential condominiums and commercial elements, such as restaurants, bars, and retail. Commonly described as "vertical developments," mixed-use condos are often located in urban settings, reducing sprawl and attracting people to live closer to downtown dining, shopping, and events. Consequently, two major keys to mixed-use community success are public transportation and walkable cities.
RealManage has a wealth of experience handling the wide scope of management challenges mixed-use community associations face. Your board of directors can rest assured we’ll deliver expert guidance, responsive service, operational excellence, and advanced technology to simplify the management of your mixed-use community and help ensure its success, both now and in the future.
Community Associations We Serve
Our comprehensive HOA management services are designed for various types of communities, ensuring each receives specialized care and attention:
- Condominium Associations
- Homeowners Associations (HOAs)
- Mixed-Use Communities
- Master-Planned Communities
- Large-Scale Onsite Communities
- Master-Planned Community Associations
- New Residential Developments
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Why select RealMange as your Community Association Management Company?
Our steadfast commitment to our board members and communities propels us to continuously enhance and refine our processes nationwide, guaranteeing an exceptional experience that is creating a new industry standard for excellence.
Don't settle for ordinary — choose RealManage for our unsurpassed benefits for your community, to help ensure its success today -- and for many tomorrows to come.
Board Portal and Mobile Apps
Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team's actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.
HOA Financial Management
Accurate financial information is crucial for effective oversight. RealManage not only provides monthly reports but also gives client boards 24/7 access to detailed financial data via our exclusive Board Portal. Our in-house financial team ensures precise and prompt reporting, empowering your board to make confident decisions. Choose RealManage for proactive, reliable financial management.
Homeowner and Resident Support
Communication challenges often frustrate homeowners and board members due to unanswered calls and slow response times. RealManage's Resident Services call center resolves this with knowledgeable staff, a 98% service level, and an average wait time of just 22 seconds. We answer 85% of calls immediately, minimizing escalation, and use an automated call-back system during high call volumes to avoid long holds. Say goodbye to voicemail frustrations with RealManage's efficient, responsive service.
Deed Restriction Management
Board members often face delays and uncertainty with inspection timing and results, leading to ineffective enforcement. RealManage's Management/Board Portal eliminates this problem by providing comprehensive visibility into deed restriction violations. You'll know inspection schedules, access results instantly through detailed reports, and spot trends across the association using our earth-view map feature. Gain clarity and peace of mind with RealManage's proactive enforcement support.
Task/Project Management
Effective decision-making requires transparency. RealManage provides client communities with exclusive access to our Management/Board Portal, offering a comprehensive view of your management team's actions. With a single login and user-friendly mobile apps, you can access real-time information anytime, anywhere, ensuring seamless communication and informed decisions. Elevate your governance experience with RealManage.
Vendor Management
Enhance your vendor payment system with our efficient portals that streamline payment processing by allowing vendors to submit invoices directly. We enforce strict procedures requiring insurance certificates and licenses to protect your association. Choose our solution for a secure, reliable, and seamless vendor payment experience.
Trained and Certified HOA Management Staff
Without ongoing training programs for the management team, community association managers may not be up-to-date on state-mandated HOA laws, resulting in subpar service to their boards. It is not the board's responsibility to continually educate the manager. That's why our certified community managers undergo weekly, local, in-person training and participate in nationally sponsored webinars to ensure they are consistently up-to-date on industry news and changes in state statutes
Architectural Control
Board members need visibility into architectural change requests, knowing when applications are submitted and promptly reviewed, as well as accessing communications on approvals, variances, and requirements. Our mobile app enables electronic approval of applications by committees and board members, automatically filing applications and exhibits into the owner's file for digital accessibility.
Collections/Delinquent Accounts
Take charge of delinquent homeowner accounts effortlessly with our comprehensive solution designed for board members like you. We equip you with an in-house collection team and an intricate system that grants complete insight into delinquencies. Enjoy seamless digital access to homeowner information, allowing you to refer accounts to the HOA attorney with just one click. Bid farewell to the uncertainty of uncollected dues – our solution puts you in control and ensures a straightforward process.
