Corporate Leadership | HOA & Condo Management

Over 25 years of business services leadership, focused on the real estate industry
Over 10 years of experience in community association management
Board member for the leading management consulting firm, dedicated to real estate
Former Board member for the leading procurement solutions company to the multi-family industry
Stanford MBA

Chris O'Neill

Chief Executive Officer

Executive with over 15 years of leadership experience
Former COO of a leading edge real estate technology company
Serves as member of Texas Community Association Advocates Advisory Council-Dallas
Operation Iraqi Freedom war veteran and national level award winner for leadership
MBA

Chris Ayoub

President

Over 20 years of executive management experience in the real estate industry
Over 10 years of experience in community association management
Former General Manager of a large property management operation
Licensed Real Estate Broker

Steve Jordan, CMCA®

Chief Risk Officer

Over 25 years of finance, control, and IT experience
Over 20 years of real estate finance experience
Over 10 years of experience in community association management
BBA in accounting, MBA in Finance
CPA

Monte Irion, CPA

Chief Process Officer

Over 30 years experience in property and community association management
Professional Community Association Manager through the Community Association Institute (CAI)
Former GM/CEO of a large-scale association: mixed-use commercial, residential and recreational
Contributor to HOALeader.com
National industry experience

Duane McPherson, CMCA®, PCAM®

Chief Business Development Officer and President of GrandManors

An executive with over 20 years of property management experience with 18 years focused on community association management
Former three-term board member for the San Antonio Chapter of CAI. Chapter President for two of those years.
Regional Chair of the Texas Community Association Advocate's (TCAA) Advisory

Sandra Vela Mora, CMCA®, AMS®, PCAM®

Executive Vice President of Operations

Over 25 years’ experience in community, multifamily and hotel management
Over 12 years of executive level leadership
BS, Hotel Administration & Management from the University of Nevada, Las Vegas (UNLV)
Extensive background and proficiency in client satisfaction, operational process management, financial management, budgeting and training.
Accomplished in maximizing productivity, processes and quality of service and product

Jennifer Jordan

Senior Vice President, CiraConnect

Over 28 years experience in community and property management
Extensive background in single family, townhome management, and multifamily housing
Worked primarily with portfolio management the last six years with a focus on owner satisfaction through cultivating effective relationships with the Board of Directors, the owners, and the management company

Terri Porier, CMCA®

Senior Vice President of Community Manager Support Group

Leads operational oversight of and integration efforts for acquired management companies.
Over 20 years of executive leadership in Accounting, Operations, and Shared Services working in various industries ranging from privately held to publicly traded, Fortune 500 organizations.
Served as Vice President of Operations for CiraConnect growing and leading the Shared Services division from 2007-2017.
Holds multiple certifications from M&A Leadership Council.
Attended Southern Methodist University in Dallas, TX

Amber Jackson

Senior Vice President - Post-Merger Integration

Over ten years of experience building and leading teams
Veteran and former United States Navy Pilot who participated in 2 overseas deployments and flew over 100 missions in support of Operations New Dawn and Enduring Freedom
Extensive experience with operations management, logistics, strategic planning and interpersonal conflict management
Taught leadership, management, and ethics at the undergraduate level at North Carolina State University
Economics BA from University of Virginia/MBA from North Carolina State University

Benjamin Yaeger

Division President, Corporate Development

Over 15 years of sales and marketing experience
Leads the company's sales, marketing, and branding initiatives
State University of New York College at Buffalo - BS, Legal Studies
Southern Methodist University - Certificate in Graphic Design
Inbound Marketing Certified

Amanda Causey

Director of Corporate Sales & Marketing

Over 40 years of Executive Management in five countries and twelve states
20 of those years opening 4 and 5 Diamond Hotels, Restaurants, and Nightclubs
Former CEO and Founder of a Massachusetts based Management and Marketing company for thirteen years
Owner of two award-winning restaurants and an Irish Pub
Former CEO of a Florida mid-sized Management Company for fifteen years
Past Chairman and Current Board Member of the BBB of South Florida and the Islands
Past President and Founding Member of the Martha’s Vineyard Rotary Club
BSBA Graduate of the University of Denver, Colorado; and Daniels College of Business Deans Society
A veteran of ANZAC in Southeast Asia
Sold his Florida company to the RealManage Family of Companies
Is now the President of Business Development for RealManage LLC, and the on-site Lifestyle Division – GrandManors

Jonathan Louis, CMCA, AMS®, LSM®, PCAM®, CFBE®

President of Business Development

Over 20 years of accounting experience
Certified Public Accountant (CPA)
Responsible for all corporate accounting functions for over 1,500 community associations, as well as corporate financial packages prepared by region
Southeastern Oklahoma State University - BA, Accounting
Oklahoma State University - Hotel & Restuarant Administration

Brad Mauldin, CPA

Vice President of Corporate Accounting

20 years of accounting experience
Certified Public Accountant (CPA)
Masters Degree in Accounting

Heather Goodell, CPA

Corporate Controller

Served over 10 years in the US Army as both an Infantry officer and Special Forces Officer, or Green Beret
Division President of RealManage Florida for 4 years, earning 4 FCAJ Diamond Awards for client satisfaction
Licensed LCAM in Florida & Illinois
University of North Georgia - BA in Criminal Justice
Currently manages National Strategic Vendor Partnerships for RealManage

Joseph Hansen

Division President - Vendor Services

Over 26 years of community association management experience
Holds CMCA®, AMS®, PCAM® designations
Board member of the CAI National Board of Trustees
Member of CAI National’s Community Association Managers Council
LCAM (Licensed Community Association Manager) FL/IL
Served two terms on the Community Association Managers Council previously and has been a member of CAI^®’s National Faculty for eight years
In 2016, was awarded The Influential Women in Business Award from the Daily Herald's Business Ledger
2018 CAI Educator of the Year

Kara Cermak, PCAM®

Senior Vice President-Learning & Development

Over 17 years of community association management experience
Serves in an executive capacity leading the company's Client Success Program
Provides support to managers and branch personnel across the country
Ten years portfolio management experience and five years on-site experience at two high-profile communities in the Austin market

Greg Veldman

Vice President of Client Success

Over 20 years of community and property management experience
Experience with condominium associations and homeowners associations
As the National Director of Training and Community Association Management Support, Mary enjoys introduction new clients to RealManage and assuring they get off on the right foot, and guiding fellow Community Association Managers with her leadership towards service excellence.
One of the Top Three finalists in the 2016 National Manager of the Year Contest, coming in 2nd in the country, and the only finalist in the state of Texas!

Mary Arnold, CMCA®, AMS®

Vice President of Community Association Management Support

Leads the Administrative Services Group
Built and grooms a core team that serves a central role in the operation of the management company
Services the administrative needs of the community boards and community managers, handling owner requests, processing applications and forms for communities across the nation
The University of Texas at Dallas-MBA
The University of Texas at Dallas-Bachelor of Science in Business Administration

Truc Skye

Vice President, Executive Support to President

RealManage Corporate Leadership

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