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RealManage Corporate Leadership

The RealManage executive and corporate management team include certified community association management and property management industry veterans, certified public accountants from brand name accounting firms, marketing professionals, Fortune 500 executives, business process outsourcing executives and technology executives.   
Chris O Cropped
  • Over 25 years of business services leadership, focused on the real estate industry
  • Over 10 years of experience in community association management
  • Board member for the leading management consulting firm, dedicated to real estate
  • Former Board member for the leading procurement solutions company to the multi-family industry
  • Stanford MBA
Chris O'Neill
Chief Executive Officer
  • Executive with over 15 years of leadership experience
  • Former COO of a leading edge real estate technology company
  • Serves as member of Texas Community Association Advocates Advisory Council-Dallas
  • Operation Iraqi Freedom war veteran and national level award winner for leadership
  • MBA
Chris Ayoub
Steve Jordan
  • Over 20 years of executive management experience in the real estate industry
  • Over 10 years of experience in community association management
  • Former General Manager of a large property management operation
  • Licensed Real Estate Broker
Steve Jordan, CMCA®
Chief Risk Officer
  • Over 25 years of finance, control, and IT experience
  • Over 20 years of real estate finance experience
  • Over 10 years of experience in community association management
  • BBA in accounting, MBA in Finance
  • CPA
Monte Irion, CPA
Chief Technology Officer
  • Over 30 years experience in property and community association management
  • Professional Community Association Manager through the Community Association Institute (CAI)
  • Former GM/CEO of a large-scale association: mixed-use commercial, residential and recreational
  • Contributor to
  • National industry experience
Duane McPherson, CMCA®, PCAM®
Chief Business Development Officer and President of GrandManors
Sandra Vela Mora
  • An executive with over 20 years of property management experience with 18 years focused on community association management  
  • Former three-term board member for the San Antonio Chapter of CAI. Chapter President for two of those years.
  • Regional Chair of the Texas Community Association Advocate's (TCAA) Advisory
Sandra Vela Mora, CMCA®, AMS®, PCAM®
Executive Vice President of Operations
  • Over 25 years’ experience in community, multifamily and hotel management
  • Over 12 years of executive level leadership
  • BS, Hotel Administration & Management from the University of Nevada, Las Vegas (UNLV)
  • Extensive background and proficiency in client satisfaction, operational process management, financial management, budgeting and training.
  • Accomplished in maximizing productivity, processes and quality of service and product
Jennifer Jordan
Executive Vice President Operations, CiraConnect
Terri Porier - Corporate
  • Over 28 years experience in community and property management 
  • Extensive background in single family, townhome management, and multifamily housing
  • Worked primarily with portfolio management the last six years with a focus on owner satisfaction through cultivating effective relationships with the Board of Directors, the owners, and the management company
Terri Porier
Senior Vice President of Community Manager Support Group
Amber Jackson - Corporate
  • Leads operational oversight of and integration efforts for acquired management companies.
  • Over 20 years of executive leadership in Accounting, Operations, and Shared Services working in various industries ranging from privately held to publicly traded, Fortune 500 organizations.
  • Served as Vice President of Operations for CiraConnect growing and leading the Shared Services division from 2007-2017.
  • Holds multiple certifications from M&A Leadership Council.
  • Attended Southern Methodist University in Dallas, TX
Amber Jackson
Executive Vice President, Integration Management Office
Benjamin Yaeger
  • Over ten years of experience building and leading teams
  • Veteran and former United States Navy Pilot who participated in 2 overseas deployments and flew over 100 missions in support of Operations New Dawn and Enduring Freedom
  • Extensive experience with operations management, logistics, strategic planning and interpersonal conflict management
  • Taught leadership, management, and ethics at the undergraduate level at North Carolina State University
  • Economics BA from University of Virginia/MBA from North Carolina State University
Benjamin Yaeger
Executive Vice President, Revenue
  • Over 15 years of sales and marketing experience
  • Leads the company's sales, marketing, and branding initiatives
  • State University of New York College at Buffalo - BS, Legal Studies
  • Southern Methodist University - Certificate in Graphic Design
  • Inbound Marketing Certified
Amanda Causey
Vice President of Marketing
Jonathan Louis
  • Over 40 years of Executive Management in five countries and twelve states
  • 20 of those years opening 4 and 5 Diamond Hotels, Restaurants, and Nightclubs
  • Former CEO and Founder of a Massachusetts based Management and Marketing company for thirteen years
  • Owner of two award-winning restaurants and an Irish Pub
  • Former CEO of a Florida mid-sized Management Company for fifteen years
  • Past Chairman and Current Board Member of the BBB of South Florida and the Islands
  • Past President and Founding Member of the Martha’s Vineyard Rotary Club
  • BSBA Graduate of the University of Denver, Colorado; and Daniels College of Business Deans Society
  • A veteran of ANZAC in Southeast Asia
  • Sold his Florida company to the RealManage Family of Companies
  • Is now the President of Business Development for RealManage LLC, and the on-site Lifestyle Division – GrandManors
Jonathan Louis, CMCA, AMS®, LSM®, PCAM®, CFBE®
President of Business Development
Brad Mauldin
  • Over 20 years of accounting experience
  • Certified Public Accountant (CPA)
  • Responsible for all corporate accounting functions for over 1,500 community associations, as well as corporate financial packages prepared by region
  • Southeastern Oklahoma State University - BA, Accounting
  • Oklahoma State University - Hotel & Restuarant Administration
Brad Mauldin, CPA
Vice President of Corporate Accounting
  • 20 years of accounting experience
  • Certified Public Accountant (CPA)
  • Masters Degree in Accounting
Heather Goodell, CPA
Chief Financial Officer
Joseph Hansen
  • Served over 10 years in the US Army as both an Infantry officer and Special Forces Officer, or Green Beret
  • Division President of RealManage Florida for 4 years, earning 4 FCAJ Diamond Awards for client satisfaction
  • Licensed LCAM in Florida & Illinois
  • University of North Georgia - BA in Criminal Justice
  • Currently manages National Strategic Vendor Partnerships for RealManage
Joseph Hansen
Division President - Vendor Services
Kara Cermak- Corporate
  • Over 26 years of community association management experience
  • Holds CMCA®, AMS®, PCAM® designations
  • Board member of the CAI National Board of Trustees
  • Member of CAI National’s Community Association Managers Council
  • LCAM (Licensed Community Association Manager) FL/IL
  • Served two terms on the Community Association Managers Council previously and has been a member of CAI®’s National Faculty for eight years
  • In 2016, was awarded The Influential Women in Business Award from the Daily Herald's Business Ledger
  • 2018 CAI Educator of the Year
Kara Cermak, PCAM®
Senior Vice President-Learning & Development
Greg Veldman
  • Over 17 years of community association management experience
  • Serves in an executive capacity leading the company's Client Success Program
  • Provides support to managers and branch personnel across the country
  • Ten years portfolio management experience and five years on-site experience at two high-profile communities in the Austin market 
Greg Veldman
Vice President of Client Success
Mary Arnold - Corporate
  • Over 20 years of community and property management experience 
  • Experience with condominium associations and homeowners associations
  • As the National Director of Training and Community Association Management Support, Mary enjoys introduction new clients to RealManage and assuring they get off on the right foot, and guiding fellow Community Association Managers with her leadership towards service excellence.
  • One of the Top Three finalists in the 2016 National Manager of the Year Contest, coming in 2nd in the country, and the only finalist in the state of Texas!
Mary Arnold, CMCA®, AMS®
Vice President of Community Association Management Support
  • Leads the Administrative Services Group
  • Built and grooms a core team that serves a central role in the operation of the management company
  • Services the administrative needs of the community boards and community managers, handling owner requests, processing applications and forms for communities across the nation
  • The University of Texas at Dallas-MBA
  • The University of Texas at Dallas-Bachelor of Science in Business Administration


Truc Skye
Vice President, Executive Support to President