"I would like to say thanks for the excellent work (Name of RealManage employees) are doing at the Orlando Branch Office of RealManage. They are courteous, responsive, knowledgeable and provide a high level of customer service. In addition to the excellent customer service, RealManage provides our association with the most advanced community management technology to date. Starting with the Board Portal, where board members have the entire operations of the Association at their fingertips, making it real easy to keep up to date with everything going on in the community, the Resident Portal, where homeowners can access their accounts, pay assessments, request service and have all community documents available to them, along with the closing and attorney portals it is a complete operations system.
With the professional attitude of the CAMs and the RealManage advanced technology platform, our Board is confident and happy we made the change to RealManage.
Board President, Emerald Forest
"You know me, not quite the techno expert... but I love the new AP navigation link. I really appreciate being able to pull up the actual invoices... awesome!"
Board President, Parkwood Hill Estates
"I just wanted you to know I am very pleased you are now taking care of our property. You are doing a great job and I appreciate it. Thanks."
Board Vice President, Willow Brook
"RealManage has provided our community with quality on-site management. I appreciate their responsiveness and willingness to do whatever it takes to keep our community running smoothly."
Vice President, Newland Communities
"Trying to self-manage our community association [prior to RealManage] definitely makes me appreciate how much RealManage does for us. The services and products they offer are second to none."
Board President, Sendero Springs
“I’m furnishing this letter in order communicate the invaluable source of information and help that (Name of RealManage employee) has made herself to me during my early tenure as a board member for Sierra Ranch Community. I’m impressed with her professionalism, and it is apparent in the care she takes with the details of her job, from e-mails, to board meetings, to the concise and insightful answers she has provides to each and every question I have heard her respond to, as well as my own, of course. She has proven herself, I believe, to be clear, direct, and very insightful, all of which are attributes one would look for in a very good manager. I have no doubt that she is a valuable resource for the betterment of the Sierra Ranch Community."
Board Secretary, Sierra Ranch
"My heartfelt thanks for the prompt response to the recent emergency issues that Villa Capri has experienced. Having such dedicated vendors working with us has been a pleasure. Please know that we appreciate everything you have done for our community."
Vice President, Villa Capri
"We selected RealManage as our POA manager, not only for their national presence, but for their willingness to go the extra mile in working with us. They actually went out and looked at our properties before we engaged them and none of the other companies we were speaking to did that. They are extremely professional and, at the same time, very flexible in giving us what we need. We feel confident that when we turn these communities over to the owners, that they will be in good hands as well."
Board President, Stratford Land
"Your management company should be proud of its work and the employees you have. Please know that I am extremely happy with RealManage and the quickness to respond to my questions. I look forward to a long relationship with RealManage and our community."
Vice President, Bauerle Ranch
"Thank you very much for the outstanding job on our most recent newsletter. It provided over-the-top information which I feel will benefit the neighborhood. Thanks again and keep up the good work."
Board President, Heritage Park
"We felt that many services could be more efficiently done with a process and should move online (paperless when appropriate) and that more transparency and tracking tools were needed, but were not provided by our previous management company. Due to our partnership with RealManage we will have significant cost-savings, more transparency and tracking available to the board and many online tools available to the homeowners as well to make their life at Whiskey Springs easier and more efficient as it regards to property management and capital improvement projects, etc."
WSHOA Board, Whiskey Springs
"I have to give you some big kudos. In our weekly meeting this morning, we were all raving about how on top of things you are. We appreciate your excellent communication."
Construction Liaison, Momark Development
"The training course on budget preparation was very helpful and well presented. All of the training seminars I have attended have been very worthwhile and I walked away not feeling I wasted my time. Many times during my career I walked away from meetings, seminars and training sessions and felt my time had totally been wasted. My thanks to RealManage for putting these on."
"Once we took over the Board, we realized that we needed much more from our property management company than our vendor could provide. Our decision was to go with RealManage and we have been extremely happy with that decision. As a result, RealManage is about to complete their third year as our property information systems, service offerings, contacts with other vendors and their people have been instrumental in our success as a community."
Board President, Lakes on Eldridge North