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Communicating with Homeowners

Providing the Best Practices to Keep Residents Happy

Your community's Owners & Residents deserve to have a quick response time and access to information pertaining to their account. That is why we have multiple means for your resident/owners to access pertinent account information and for you to communicate with us quickly and efficiently.

Every Detail is Important

When it comes to helping residents, a management company needs to know everything about the community they manage. When your community transitions, we will configure your association so that it is consistent with your community's rules. 

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Ease of Access

Once configured, residents will then gain access to their community's Owner / Resident Portal. The CiraNet Owner/ Resident Portal will allow residents to access account information easily.

The Owner / Resident Portal includes:

  • Easily accessed resident information via the Internet, and mobile app
  • Customized forms, access media, announcements, calendars and events
  • Pertinent resident communications and documents uploaded to our world-class platform

 

Call Center

To help residents even further, we have an in-house call center to help with any additional questions a resident may have. Our multi-lingual call center resolves over 90% of residents' questions, and has extended hours of 7:30 a.m. to 7:00 p.m. (Central).

The Resident Services Group can also be contacted via mail or email.

LOGIN TO  OWNER / RESIDENT PORTAL