austin texas hoa management

heLPING AUSTIN HOA'S THRIVE WITH TRANSPARENCY, INCREASED COMMUNICATION AND SUPPORT

a condominium and HOA management company that adds value

Whether your community is looking to increase communication, receive on-time and accurate financial reports or a personalized HOA management experience, RealManage has a solution to ensure your community thrives.

YOUR COMMUNITY association is unique

Get the personalized and transparent management that it deserves.

OUR austin TEAM IS HERE TO SERVE YOU

The Austin branch of RealManage is where it all started. As the largest team in the company, the Austin branch serves as the pinnacle of local service and professionalism. The team is led by Division President, Ben Yaeger, supported by the Vice President of Operations, Ben Kirby, and backed by an elite team of DCAMS, CAMS, ACAMS and a Financial Manager who are ready to serve above and beyond for your community.
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WHAT PEOPLE SAY

"Your management company should be proud of its work and the employees you have. Please know that I am extremely happy with RealManage and the quickness to respond to my questions. I look forward to a long relationship with RealManage and our community."
Board Vice President

“I’m furnishing this letter in order communicate the invaluable source of information and help that (Name of RealManage employee) has made herself to me during my early tenure as a board member for Sierra Ranch Community. I’m impressed with her professionalism, and it is apparent in the care she takes with the details of her job, from e-mails, to board meetings, to the concise and insightful answers she has provides to each and every question I have heard her respond to, as well as my own, of course. She has proven herself, I believe, to be clear, direct, and very insightful, all of which are attributes one would look for in a very good manager. I have no doubt that she is a valuable resource for the betterment of the Sierra Ranch Community."
Board Secretary

"Trying to self-manage our community association [prior to RealManage] definitely makes me appreciate how much RealManage does for us. The services and products they offer are second to none."
Board President
Check out more reviews!

we build long-term relationships with our clients

RealManage is a community management company that specializes in homeowner association management, condominium management, and townhome management in the Austin area. We offer highly professional and personalized management services - a firm right in your neighborhood supported by national resources. We are a company that genuinely cares about our industry and the communities that we manage.

As such, we continually streamline and test our management procedures and technology to ensure that you are receiving a positive management experience that exceeds typical industry standards.

Homeowner Communication

Resident/Owner Communication

Get a live person to answer your homeowner's calls. Multi-lingual customer service representatives provide personalized support and distribute information as appropriate.
Board Meeting Management

Board Meeting Management

We prepare the agenda and meeting notice, publish board meeting package, participate in the meeting and present a manager's report.
Financial Management

Financial Management

We handle everything from collecting and posting assessments, accounts payable, accounts receivable, managing the general ledger, and budgeting and forecasting, to the preparation of monthly and year-end financial reports.
Insurance Management

Insurance Management

We assist with the application of insurance policies and maintain a database of expiration dates to coordinate policy renewals. File insurance claims, coordinate with adjusters, and more!
Vendor Management

Vendor Management

We assist board members with the preparation of bid specification, analyze proposals, selection of vendors, scheduling and monitoring of work, invoice approval, and payment processing.
Site Monitoring & Deed Restriction Management

Site Monitoring & Deed Restriction Management

We maintain the association restriction information database and monitor the property for compliance with restrictions. Notifications to owners of violations are delivered via standard notices and a violation log is maintained.
Fulfillment Services

Fulfillment Services

The majority of all resident mailings, such as mailings to all owners, are fulfilled by our fully equipped and dedicated fulfillment service group.
Web & Mobile Technology

Web & Mobile Technology

All community information is accessible to the board of directors 24x7 via our proprietary Board Portal which is accessible via the web or our mobile app.
Tax and Audit

Tax and Audit

We collate information required for any State or Federal returns working with the respective CPA firm, maintain property tax accounts, identifiers, and tax invoice payments, along with preparation of W-2s and 1099s.
Architectural Control

Architectural Control

We receive requests from owners, submit information to the committee along with suggestions, and inform the owner of the final determination of their request. All ACC/ARC files are visible to the Board via the Board Portal.

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Resources

free guides for board members

Meet the RealManage Austin Leadership Team

Our Austin leadership is full of seasoned homeowners association management staff and military leadership veterans. When you work with RealManage Austin, you will get a community association team that is knowledgeable and genuinely excited to serve your community.
ben-yaeger-division-president-realmanage-austin
  • Over ten years of experience building and leading teams
  • Veteran and former United States Navy Pilot who participated in 2 overseas deployments and flew over 100 missions in support of Operations New Dawn and Enduring Freedom
  • Extensive experience with operations management, logistics, strategic planning and interpersonal conflict management
  • Taught leadership, management, and ethics at the undergraduate level at North Carolina State University
  • Economics BA from University of Virginia/MBA from North Carolina State University
Ben Yaeger
Division President
Joseph-Ristuccia-vice-president-operations-realmanage-austin
  • 20 years of experience in the community management industry
  • Experience spans large-scale HOA's, commercial properties; and both developer and residential controlled communities
  • Former on-site manager of a 9,500 unit community located in Katy, TX.
  • Holds CAI designation of CMCA, AMS, and PCAM
  • MBA from the University of St. Thomas
  • Link to Joe's official press release
Joseph Ristuccia, PCAM®
Vice President of Operations
lisa-paulk
  • Thirty years of experience including property, commercial and residential management
  • Licensed Real Estate Salesperson
Lisa Paulk
Director of Community Association Management
tracey.dudley (2)
  • Twelve years of community association management experience
  • Builder liaison for Austin market

Tracey Dudley, CMCA®
Director of Association Managment
Rita Palombi
  • Over 20 years of corporate accounting experience specializing in multi-store, multi-state locations
  • Industry background includes retail, hospitals, and non-profit accounting
  • CPA (Certified Public Accountant)
  • University of Texas at Austin - BBA in Accounting
Rita Palombi, CPA
Senior Controller and Financial Manager
jennifer-harvey
  • Twelve years of community management experience
  • Expertise with large-scale, master-planned, public/private partnerships, condominiums and developing communities.
  • Holds CAI designations of CMCA® and AMS®
Jennifer Harvey, CMCA®, AMS®
Client Success Manager
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WHAT ARE YOU WAITING FOR? 

Contact RealManage Austin Today!
GET STARTED

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We Proudly Serve The Following Areas

Counties Include:
  • Bastrop
  • Hays
  • Williamson
  • Travis
  • Caldwell
  • Comal
  • Burnett
  • Bell
Cities Include:
  • Austin
  • San Marcos
  • Kyle
  • Round Rock
  • Georgetown
  • Leander
  • Cedar Park
  • Pflugerville
  • Waco
  • Belton
  • and surrounding areas
RealManage Austin Office

9601 Amberglen Boulevard
Suite 150
Austin, TX 78729