The best way to contact your community manager specifically is to email via the community’s Ciramail inbox.
You can find this information on the resident portal and/or your welcome letter. This ensures that even in the event of personnel changes or a manager on vacation, we can get your request to the correct party. It also allows us to be sure each email is tracked and attributed to your account.
Please know that many requests require your community’s board of directors to be involved. Most community decisions are not up to RealManage. We will do our best to get you a quick and satisfactory response.
Alternatively, you can contact us as follows:
Phone: 866-473-2573
Email realservice@CiraMail.com
Fax: 866-919-5696
Web: www.ciranet.com/residentportal/
Mobile App: via CiraMobile