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HOA Insurance Essentials: A Guide for Board Members

Master HOA insurance essentials, from coverage basics to legal requirements and claims management.
Aug 22, 2024 | 7 min read
Insurance policy
HOA Insurance Essentials: A Guide for Board Members
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As a board member, navigating the complexities of HOA insurance can often feel like stepping into a maze with no clear path. From liability coverage to property insurance, understanding the essentials of HOA insurance is a must for ensuring the financial well-being and protection of the community. In this comprehensive guide, we’ll break down what board members need to know about HOA insurance so you can with your management company to lead your community with confidence, even if an unexpected event occurs. Let’s get started!

The Basics of HOA Insurance

HOA insurance, sometimes referred to as master insurance,  typically covers common areas, buildings, liability risks, and sometimes even individual units within the community. Understanding the specific coverage included in HOA insurance policies is important for both board members and residents to ensure adequate protection. 

While the association’s master insurance policy covers common areas and structures, individual homeowners may still need separate insurance policies to protect their personal property, liability, and any improvements made to their units. Condo owners typically require an HO-6 policy, while single-family homeowners may need an HO-3 policy.

Deductibles and Premiums

HOA insurance policies often come with deductibles that apply to claims against the master policy. The association may be responsible for paying the deductible from its funds, and individual homeowners may be assessed a portion of the deductible through special assessments. Premiums for HOA insurance are typically paid from association funds, funded by the association fees paid by homeowners.

Coverage Exclusions and Reviewing Policies

Board members should understand coverage exclusions and regularly review and update their insurance policies to protect the association and its members adequately. Changes in the community, such as renovations or additions to common areas, may necessitate adjustments to the policy. Additionally, boards should consult legal advisors familiar with association matters to ensure compliance with state laws and governing documents.

Core Components of an HOA Insurance Policy

Now that we’ve covered the basics of HOA insurance, it’s time to talk about the various coverages. 

Property Coverage

Property coverage is the foundation of an HOA insurance policy. It protects the physical structures and common areas within the community against a range of perils, including fire, vandalism, theft, and natural disasters such as hurricanes or earthquakes. Common areas covered may include:

  • Clubhouses and Recreational Facilities: This includes amenities like pools, gyms, tennis courts, and playgrounds.
  • Landscaping and Grounds: Coverage for landscaping elements such as lawns, trees, shrubs, and irrigation systems.
  • Entry Gates and Fences: Protection for perimeter fencing, entry gates, and security features.
  • Parking Lots: Coverage for parking areas and structures within the community.
  • Shared Utilities: Protection for shared utilities such as water, electricity, and sewer systems.

Liability Coverage

Liability coverage is crucial for protecting the association and its board members from legal claims and lawsuits arising from bodily injury or property damage that occurs within the community. This can include incidents such as slip-and-fall accidents, dog bites, or property damage caused by negligence on the part of the association. Liability coverage may also extend to cover legal defense costs in the event of a lawsuit.

Directors and Officers (D&O) Insurance

Directors and Officers (D&O) insurance provides protection for board members and officers of the board against claims alleging wrongful acts, errors, or omissions committed in the course of their duties. This coverage is essential for attracting qualified individuals to serve on the board and mitigating the personal financial risks associated with board service.

Fidelity Bond Coverage

Fidelity bond coverage, also known as employee dishonesty coverage, protects the association against financial losses resulting from fraudulent acts committed by employees or volunteers. This can include theft of funds, embezzlement, or other forms of financial misconduct.

Umbrella Coverage

Umbrella insurance provides additional liability protection beyond the limits of primary insurance policies. It serves as a safety net in case a catastrophic event leads to claims that exceed the primary policy limits. Umbrella coverage can be particularly valuable for associations, given the potential for high-dollar liability claims in the event of accidents or lawsuits.

Workers' Compensation Insurance

If the community employs staff or hires contractors to perform work within the community, workers' compensation insurance is essential. This coverage provides benefits to employees who suffer work-related injuries or illnesses and protects the association from liability for workplace accidents.

What the Law Says about HOA Insurance Requirements

Many states have statutes or regulations that outline insurance requirements for homeowners associations. These laws may specify the types of insurance coverage that HOAs must carry, as well as minimum coverage limits. State laws may also govern the process for obtaining insurance, including requirements for obtaining competitive bids or approval from association members. For example, according to Florida Statute 718.111, it is mandated that you sufficiently insure your property for its value, which necessitates a property appraisal every three years. Other states, like Texas for instance, do not require HOAs to maintain insurance coverage. Nevertheless, associations’ governing documents commonly stipulate the necessity for the association to secure specific types of insurance.

Mortgage Requirements

In many cases, mortgage lenders require associations to carry certain types of insurance coverage as a condition of providing financing to individual homeowners within the community. For example, lenders may require associations to carry property insurance to protect against damage to common areas and liability insurance to protect against lawsuits arising from injuries or property damage within the community. Failure to maintain the required insurance coverage could jeopardize the association's ability to obtain financing for individual homeowners.

Fidelity Bond Requirements

Some states require associations to obtain fidelity bond coverage to protect against theft or embezzlement by association employees or board members. These requirements may be specified in state laws or regulations governing community associations, or they may be included in the association's governing documents. Fidelity bond requirements vary depending on the size of the association and the amount of funds that it manages.

Evaluating Your Current HOA Insurance Coverage

Assessing your current HOA insurance coverage is a critical step in ensuring that your community is adequately protected against potential risks and liabilities. Here are some key considerations to help you evaluate your insurance coverage:

Review Policy Documents

Start by collaborating with your management company to thoroughly review your association’s insurance policy documents, including declarations, endorsements, and any amendments. Understand the scope of coverage provided, policy limits, deductibles, and any exclusions or limitations.

Assess Coverage Adequacy

The board and/or management company can assess whether the current insurance coverage adequately protects the association against common risks and liabilities. Consider factors such as the replacement cost of common property, liability exposure, and potential risks specific to your community.

Consider Common Areas

Ensure that your insurance coverage extends to all common areas and amenities within the community, including recreational facilities, landscaping, parking lots, and common buildings. Verify that the policy provides sufficient coverage for property damage, liability claims, and potential loss of income due to property damage or loss of use.

Consult with Professionals

Your community association manager may want to consider seeking additional guidance from insurance professionals, such as brokers or agents specializing in community association insurance. They can help you assess the community’s insurance needs, identify coverage gaps, and explore options for enhancing your insurance protection.

Navigating Claims and Disputes in HOA Insurance

Navigating claims and disputes can be complex, but having a clear understanding of the process and potential challenges can help ensure a smoother resolution. Here are some tips to help you navigate claims and disputes in HOA insurance:

Initiating a Claim

The process of initiating a claim involves several important steps to ensure that the incident is properly documented and reported.

  • Notify the Insurance Carrier: Your community association manager should notify the insurance carrier of any incidents or damage that may result in a claim. Provide detailed information about the event, including photos, witness statements, and relevant documentation.
  • Document Everything: Keep detailed records of all communications and documentation related to the claim, including emails, letters, and phone conversations with the insurance carrier and any other involved parties.

Managing Disputes

Disputes may arise during the claims process, and it's important to handle them effectively to protect the association's interests.

  • Seek Legal Advice: If a dispute arises regarding coverage or the handling of a claim, consider seeking legal advice from an attorney with experience in HOA insurance matters. 
  • Mediation or Arbitration: Many HOA insurance policies include provisions for alternative dispute resolution, such as mediation or arbitration. These processes can help resolve disputes more efficiently and cost-effectively than litigation.
  • Document Your Position: Work with your community association manager to articulate your position and provide supporting evidence to support your claim. Document any efforts to resolve the dispute, including correspondence with the insurance carrier and any other involved parties.

Resolving the Claim

Resolving the claim involves close cooperation with the insurance carrier and careful consideration of settlement offers.

  • Cooperate with the Insurance Carrier: Work closely with the insurance carrier to provide any requested information or documentation promptly. Cooperation can help expedite the claims process and facilitate a favorable resolution.
  • Review Settlement Offers Carefully: If the insurance carrier offers a settlement, carefully review the terms and conditions with your community association manager and your legal counsel before accepting or rejecting it. Consider consulting with legal counsel to ensure that the settlement is fair and adequately compensates the association for its losses.
  • Appeal if Necessary: If you disagree with the outcome of the claim or believe that the insurance carrier has acted in bad faith, you may have the right to appeal the decision or pursue legal action. Consult with an attorney to explore your options for recourse.

Keeping Up with Changes in HOA Insurance Needs

Understanding the different types of insurance available is essential for making informed decisions. Regularly reviewing and updating insurance policies to reflect any changes in the association's needs or risks is also important in maintaining comprehensive coverage. 

By prioritizing proper insurance coverage and working closely with experienced insurance professionals, board members can safeguard their association against potential financial losses and legal liabilities. Board members are encouraged to take proactive steps in assessing their current insurance policies and consulting with experts to make any necessary adjustments for optimal protection.

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