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RealManage Comprehensive Community management Solutions
  
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RESIDENT SERVICE CENTER

Welcome to the RealManage Resident Service Center where we strive to quickly and efficiently answer your questions and serve your needs regarding your home and your HOA or Condominium Association.

You have several options to contact us:

  1. The RealManage Resident Portal – This is the fastest and most efficient way for you to interact with your account, pay your assessments, access necessary documents and see your account correspondence on a 24 x 7 basis. Simply login to the right to access your account or to set up your account if you have not already done so.
  2. Resident Service Request Form – Fill in the form to the lower right to send us a request regarding your property or your community.
  3. Email – Email us at Service@RealManage.com and let us know what we can do for you. Please be sure to include your full name, the name of your HOA or Condominium Association and your account number.
  4. Toll-free Number – Call us at 866-4-RealService (866-473-2573) . Our Resident Service Center is open from 7:30 a.m. - 7:00 p.m. Central time, Monday through Friday. Please be prepared to provide us with your account number and the name of your HOA or Condominium Association.
  5. Toll-free Fax – Fax us at 866-919-5696. Please be sure to include your full name, the name of your HOA or Condominium Association and your account number.
  6. U.S. Mail – Mail us any pertinent correspondence along with the name of your HOA or Condominium Association and your account number to the following address:
    RealManage
    P.O. Box 803555
    Dallas, TX 75380-3555
  7. In-person Visit to One of Our Offices – Walk into any one of our full-service branch offices (use the Find a RealManage Office search feature to the right).  Be sure to bring the name of your HOA or Condominium Association and your account number with you, along with any pertinent correspondence.  Call first to determine whether or not the office location nearest you is a full-service office.

ASSESSMENT PAYMENTS

You have several options for making your assessment payments:

  1. Pay via ACH (online via our Resident Portal)
  2. Pay via credit card (online via our Resident Portal)
  3. Pay via eCheck (online via our Resident Portal)
  4. Pay via U.S. mail as follows:

Please send your assessment payments along with your coupon or statement tear-off to the following address:

Payment Processing Center
c/o RealManage
PO Box 105007
Atlanta, GA 30348-5007

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Resident Portal
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Log in to access your account, pay assessments, request service and more
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Looking for a different portal login?
Board Portal
log in to access your community's web-based reporting portal
Closing Portal
log in to request a statement of account, resale certificate, estoppels, refinance or other closing support
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Space   Find a RealManage Office
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Find a RealManage office nearest you by entering your zip code below
Zip Code

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Space   Service Request
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Please use this form to inquire about your account, report a common area maintenance problem, inquire about a pending architectural application or to give general comments or feedback.You can upload as many supporting documents as you like using the document upload functionality below.

Online Request Information

* Indicates a required field.
Your Name:*
Your Email:*
Your Property Address:*
Your Community:*
Your Account Number:*
Category/Issue:*
Description:
Attachments:
 

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